Faq Questions

Explore Your Questions.

faq thumb bot found faq thumb bot found

MoniTrove operates with a Dual-Wallet System designed for flexibility and control:
1. Primary Wallet
• Used for everyday banking activities
• Supports deposits, withdrawals, transfers, bill payments, and purchases
• Shows your spendable balance
2. Reserve Wallet
• Ideal for savings, investments, and locked funds (FDR, recurring savings, etc.)
• Helps users separate funds for better financial management
• Transfers between wallets are instant and free
This structure allows users to manage active funds separately from long-term or restricted funds.

Yes. MoniTrove supports Manual Deposit Requests for users who want to add funds via traditional or external methods.
Manual Deposit Options:
• Bank transfer to MoniTrove’s designated account
• Uploading payment proof (receipt, screenshot, reference number)
• Manual verification by the compliance team
Once verified, funds are added to your Primary Wallet and recorded in your transaction history.

Withdrawing funds from MoniTrove is simple and secure:
1. Open the Withdraw Menu
2. Select Withdrawal Method
o Bank account
o External wallet
o International transfer (if enabled)
3. Enter Amount
4. Provide Required Details (bank info, beneficiary name, etc.)
5. Submit Request
6. MoniTrove processes the withdrawal and updates status in real time.
Withdrawal times depend on the chosen method and compliance requirements.

MoniTrove uses a Tiered Ranking System that rewards activity, loyalty, and account verification.
Ways to Upgrade:
• Increase your wallet balance
• Use services regularly (transfers, deposits, FDR, loans, etc.)
• Maintain transaction volume
• Complete identity and security verifications
• Participate in promotions or seasonal upgrade events.
Higher ranks unlock benefits such as lower fees, higher limits, and better interest rates.

MoniTrove offers a Multi-Level Referral System that rewards users for growing the community.
Level Structure (Example):
• Level 1: Direct referrals (people you invite)
• Level 2: Referrals of your Level 1 users
• Level 3: Extended network from Level 2 users
How You Earn:
• Each time your referred users perform qualifying activities (deposit, FDR, loan activation, etc.), you receive a percentage-based reward.
• Rewards vary by level—Level 1 usually pays the highest rate.
• All referral earnings go automatically into your Primary Wallet.

Here’s a polished and fully rewritten “How It Works” section for MoniTrove, replacing all placeholders and “img not found” with professional copy and ready-to-use structure. You can add icons or images later for visual effect.

faq shape not found
Why Choose Us

Explore Why You Will Choose Us.

Secure & Reliable Banking

Your safety is our top priority. We use advanced encryption, multi-layer authentication, and real-time monitoring to keep your money and personal data fully protected at all times.

Fast & Seamless Transactions

Experience lightning-fast fund transfers, bill payments, and account operations. Our platform is designed for efficiency, ensuring every transaction is smooth, quick, and hassle-free.

Personalized Financial Tools

Enjoy a banking experience tailored to your needs. Get smart insights, spending analytics, and personalized recommendations that help you make better financial decisions.

24/7 Support & Convenience

Bank anytime, anywhere. With round-the-clock customer support and access across all devices, managing your finances is easier, more flexible, and more convenient than ever.

thumb not found
triangle shape not found